Sandy Foley
User Experience Designer
Translates user needs and overcomes design problems, creating innovative solutions.
- Extensive expertise leading user-centered design teams and processes.
- Keen perception, judgment, and initiative.
- Create easy-to-use products, meeting client and user goals.
- Collaborate effortlessly with technical and non-technical staff.
- Justify design concepts and advocate for end users.
- Excellent writing and communication skills.
Projects
Account Receivables Customer Journey
Sage Intacct offers accounting software, and the company had plans to provide automation and AI features to account receivable processes. In preparation, I conducted research on how our users were currently making their purchases, verifying vendor invoices match what they purchased, and making payment to the vendor. My findings were used to flesh out personas, identify new requirements, and provide valuable insights to the project team.
Photo by Michael Walter on Unsplash
Health Care Safety Incidents
Quantros offered systems for reporting safety issues in hospital settings, enabling health care organizations to identify issues and prioritize projects to reduce or eliminate repeated incidents.
I led a major redesign of the existing Safety Event application used in hospitals, making it significantly easier and faster to submit a report.
Later I designed a new safety reporting system tailored specifically for retail pharmacies, which was adopted by Walmart and Target corporations and deployed to 7K+ locations.
Photo by National Cancer Institute on Unsplash
Cisco Instant Messaging
Cisco wanted to simplify their product offerings by incorporating the best features of Cisco’s 3 existing instant messaging tools into one and retiring the older products. I performed a heuristic analysis of the existing products, identified features and design patterns that worked well, and created wireframes for a consolidated product.
Photo by Mourizal Zativa on Unsplash
Stanford Research Administration
Stanford University Office of Research Administration oversees research for over $1B annually, but administrators were still tracking award recipients, terms, amounts spent, etc. on paper and mainframe. I designed the UX for a web-based system, increasing efficiency and accuracy, decreasing the average time spent negotiating and approving awards from 68 days to 41 days.
I also worked on designs to more easily create financial accounts when awards are granted.