Sandy Foley
Product Owner
Product Owner with 5 years’ experience driving results and delivering value to customers and stakeholders. Increased new customer revenues by 30% at Quantros by bringing new product to launch; redesigned their flagship product, boosting new sales by $4M. Effective collaborator, bringing stakeholders and technical teams in alignment with business goals. Special emphasis in user experience, championing the voice of the customer.
Accounting System
I was both a designer and user researcher for Sage, including this project where I examined the end-to-end process of making a purchase through to paying the vendor using Intacct. My findings were used to flesh out personas, identify new requirements, and provide valuable insights to the project team.
In addition to this research project, I wrote user stories to assist the busy Product Manager.
Work examples include:
Health Care Safety Incidents
Quantros offered systems for reporting safety issues in hospital settings, enabling health care organizations to identify issues and prioritize projects to reduce or eliminate repeated incidents.
I led a major redesign of the existing Safety Event application used in hospitals, transforming the application from frustrating and burdensome to user-friendly and efficient. The redesigned product boosted new sales by $4M.
I also designed a new safety reporting system tailored specifically for retail pharmacies, acting as both Product Owner and Lead Designer. The system was adopted by Walmart and Target corporations and deployed to 7K+ locations, increasing Quantros’ new customer revenues by 30%.
Work examples include:
Stanford Research Administration
Stanford University Office of Research Administration oversees research for over $1B annually, but administrators were still tracking award recipients, terms, amounts spent, etc. on paper and mainframe. I designed a new web-based system, increasing efficiency and accuracy, decreasing the average time spent negotiating and approving awards from 68 days to 41 days.
I also worked on a new process and form to more easily create financial accounts when awards are granted.
Work examples include: