Sandy Foley | [email protected] | 408-674-7202

Cisco Instant Messaging

Project Goal:
Deliver a communications tool for instant messaging, audio and video calls, and meetings, incorporating the best features of Cisco’s 3 existing instant messaging-based communications tools. The new tool will replace the older product offerings and will be incorporated into applicable new Enterprise products.

My Role:
As interaction designer, I produced the wireframes and specifications for the new version of the Jabber product. Documented the layout, interaction flows, and menus on project team wiki. Handed off deliverables to an artist for final visual design.

Work:
Compared prior products and design teams, usability research reports and customer enhancement requests in order to identify design patterns to carry forward to the new product. Created wireframes in Visio, and then saved as images to post on wiki with explanatory text.